Shipping policy

SHIPPING POLICY

Thank you for shopping with PRATIMA ARTS & CRAFTS.

We proudly offer FREE SHIPPING worldwide on all orders.

PROCESSING TIME
All orders are processed within 3–7 business days after order confirmation.

DELIVERY TIME
International delivery usually takes 15–45 business days depending on the destination country, customs clearance, and shipping carrier.

ORDER TRACKING
Once your order has been shipped, a tracking number will be sent to your email address.

CUSTOMS & IMPORT DUTIES
International customers may be responsible for customs duties, taxes, or import charges according to their country’s regulations.

DELAYS
Delivery delays may occur due to customs processing, weather conditions, or courier issues. We appreciate your patience and understanding.

DAMAGED ITEMS
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the product and packaging.

CONTACT INFORMATION
PRATIMA ARTS & CRAFTS
Email: info@pratimaartscrafts.com
Location: Mirzapur, Uttar Pradesh, India